Frequently Asked Questions
What are the benefits?
Using a gel pack can help relieve pains such as cramps and muscle soreness. The Wearable Gel Pack is a great option for targeting lower back and abdominal pain.
Heating
Proper application of heat can promote steady blood flow, which can aid in injury recovery and easing muscle tension.
Cooling
Cooling can numb the area and also reduce swelling.
Can I use it for cramps?
Absolutely! The Wearable Gel Pack is specifically designed to provide relief for abdominal and lower back cramps.
How do I use it hot?
There are two methods to heat the gel pack: microwaving or boiling.
Please note, microwaves differ as will the microwaving time needed to achieve your desired temperature. It is recommended you heat the pack in 30-second increments, instead of the full 1 minute, the first time you heat the gel pack.
To microwave...
- Flatten the gel pack and ensure the gel is evenly distributed.
- If the pack is at room temperature, expose on high for 1 minute and let stand for 1 minute. If more heat is needed, microwave for a further 10 seconds with equal standing time until the desired temperature is reached.
- If frozen, expose on high, initially for 75 seconds then let stand for 75 seconds.
- Record the total time for future use.
To boil...
- Boil approximately 4-5 litres of water.
- Remove water from heat.
- Immerse pack in water for approximately 10 minutes.
- Remove pack from water and always insert the pack into towel cover provided.
How long should I microwave the gel pack for?
The microwaving time required to reach your desired temperature varies depending on the type of microwave being used. To avoid overheating the gel pack, it is recommended you heat it in 30-second intervals instead of the full 1 minute during the first heating session.
Can I microwave the towel waistband?
Please avoid microwaving or boiling the towel waistband. Only the gel pack can be heated.
Can I use it cold?
Absolutely! You can do this by freezing the gel pack for approximately 1 hour.
How do I take care of it?
To maintain the cleanliness of the gel pack, it is recommended to wipe it down with a damp cloth. It is important to avoid washing or drying it in a machine.
To maintain the cleanliness of the waistband, please only hand-wash it in cold water. The waistband should be air-dried only.
What body parts can I use it on?
For optimal results, the Wearable Gel Pack should be applied to the lower abdomen and back, as it is specifically designed to target those areas.
How long does it stay hot/cold for?
The gel pack can stay warm and cold for up to 1 hour.
Can I use it without the towel waistband?
It is recommended that you always use the gel pack with the provided towel waistband.
What do I do if the gel pack leaks?
Please stop use immediately. If you have purchased a faulty product within 30 days you are eligible for a return.